Columbia River EIS ‘will allow utilities to keep the lights on’

The Grays Harbor PUD has released the following statement of the release of the final Columbia River System Operations Environmental Impact Statement(EIS), which recognizes the value of hydropower to the Pacific Northwest and the Lower Snake River Dams:

“Four years of testimony from stakeholders, examination of the best science available, and consideration of opinions from every conceivable position have led to

Power outage totals fall in 2019

In a year marked by two significant events, 2019 saw the number of major power outages fall slightly and all measurable system reliability numbers came in well below five year averages.  A system reliability report released by the Grays Harbor PUD on Monday revealed that the total number of major outages on the utility system (50 or more customers impacted) was down from 296 events in 2018 to 290 events in 2019.  While the total number of customers impacted rose from 54,446 to 57,326,

Contact PUD Customer Service with billing concerns

Keeping the lights on and providing customer service remain the priorities for the Grays Harbor PUD as the utility adapts to the new reality of business amidst the COVID-19 crisis.

“Utility crews continue to maintain the PUD system and respond to outages and our customer service office has changed some practices but continue to work with our customers,” said General Manager Dave Ward.  “The utility will adapt to this new reality and continue to provide the critical services our customers

PUD taking steps to ensure critical utility services continue

The Grays Harbor PUD is preparing measures to continue to provide essential utility services to customers, should the Coronavirus (COVID-19) situation in the county worsen.  For the time being, utility operations will continue as usual with the Customer Service office and drive thru open from 8am-5pm on weekdays, however we do encourage customers to contact Customer Service by phone at (360) 532-4220 or use online/mobile access at when possible. 

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The PUD has multiple COVID-19 Assistance Program for customers who need assistance paying their bills due to economic hardships resulting from the COVID-19 pandemic. Disconnects for non-payment and late fees are currently suspended per Governor's Proclamation 20-23.7.