PUD Conducting Survey on Internet Service

As part of a study on internet service and an attempt to expand service in rural Grays Harbor County, the Grays Harbor PUD and its partner Magellan Advisors is conducting a study of internet availability at locations in your area. We need to know about internet access and use by households and organizations so we can help make sure everyone has the services they need. You can help by taking a few minutes to complete a survey on your communities internet service.

Stay Safe During Outages

Electrical hazards multiply for workers involved in cleanup and recovery efforts following major disasters and weather emergencies. Life-threatening danger exists around downed and low-hanging electrical wires which can still be energized following a storm.

Keep Away From Downed Power Lines Always consider ALL electrical equipment, lines and conductors to be energized. If you notice downed wires or damaged electrical equipment, contact appropriate utility personnel if you can. Circuits

Contact PUD Customer Service with billing concerns

Keeping the lights on and providing customer service remain the priorities for the Grays Harbor PUD as the utility adapts to the new reality of business amidst the COVID-19 crisis.

“Utility crews continue to maintain the PUD system and respond to outages and our customer service office has changed some practices but continue to work with our customers,” said General Manager Dave Ward.  “The utility will adapt to this new reality and continue to provide the critical services our customers

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The PUD has multiple COVID-19 Assistance Program for customers who need assistance paying their bills due to economic hardships resulting from the COVID-19 pandemic. Disconnects for non-payment and late fees are currently suspended per Governor's Proclamation 20-23.7.
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