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Storm and Tree Related Power Outages Increase in 2020
Storm and Tree Related Power Outages Increase in 2020

An increase in the number of storm and tree related outages in 2020 led to an increase in total power outages for the Grays Harbor PUD.  PUD crews responded to 345 outages, impacting 59,068 customers for a total of 186,224 hours.  Although all three totals represented an increase from 2019, the total hours and customers impacted fell well below the averages of the last five years. 

The main cause of the increase were storm, wind and tree related outages, accounting

LIHEAP Appointment Scheduling Opens This Week
LIHEAP Appointment Scheduling Opens This Week

The Low Income Home Energy Assistance Program or LIHEAP (administered by the Coastal Community Action Program) is accepting appointments for those seeking assistance in paying home energy bills.  Beginning on Thursday, April 15th at 10:00 AM, appointments may be made online at www.coastalcap.org.  If you do not have internet access, you may call on April 15th (phone # - 800-828-4883) beginning at 8:00AM.  

Contact PUD Customer Service with billing concerns
Contact PUD Customer Service with billing concerns

Keeping the lights on and providing customer service remain the priorities for the Grays Harbor PUD as the utility adapts to the new reality of business amidst the COVID-19 crisis.

“Utility crews continue to maintain the PUD system and respond to outages and our customer service office has changed some practices but continue to work with our customers,” said General Manager Dave Ward.  “The utility will adapt to this new reality and continue to provide the critical services our customers

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The PUD has multiple COVID-19 Assistance Program for customers who need assistance paying their bills due to economic hardships resulting from the COVID-19 pandemic. Disconnects for non-payment and late fees are currently suspended per Governor's Proclamation 20-23.7.
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