Call Today for Information on COVID Assistance
Call Today for Information on COVID Assistance

A governors proclamation banning utility disconnects is scheduled to expire at the end of September, and if you have fallen behind on your PUD bill, call 360-532-4220 NOW so you can avoid the possible disconnection of PUD services. Customer Service staff can set up long term pay arrangements to pay down an outstanding balance and have information on assistance programs designed to help customers who are struggling to pay their PUD bills. 

LIHEAP Appointment Scheduling Opens This Week
LIHEAP Appointment Scheduling Opens This Week

The Low Income Home Energy Assistance Program or LIHEAP (administered by the Coastal Community Action Program) is accepting appointments for those seeking assistance in paying home energy bills.  Beginning on Thursday, April 15th at 10:00 AM, appointments may be made online at www.coastalcap.org.  If you do not have internet access, you may call on April 15th (phone # - 800-828-4883) beginning at 8:00AM.  

Contact PUD Customer Service with billing concerns
Contact PUD Customer Service with billing concerns

Keeping the lights on and providing customer service remain the priorities for the Grays Harbor PUD as the utility adapts to the new reality of business amidst the COVID-19 crisis.

“Utility crews continue to maintain the PUD system and respond to outages and our customer service office has changed some practices but continue to work with our customers,” said General Manager Dave Ward.  “The utility will adapt to this new reality and continue to provide the critical services our customers

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The PUD has multiple COVID-19 Assistance Program for customers who need assistance paying their bills due to economic hardships resulting from the COVID-19 pandemic. Disconnects for non-payment and late fees are currently suspended per Governor's Proclamation 20-23.7.
09/28/2021 | 1:30 PM
Special Commission Meeting