The PUD has multiple COVID-19 Assistance Program for customers who need assistance paying their bills due to economic hardships resulting from the COVID-19 pandemic. Disconnects for non-payment and late fees are currently suspended per Governor's Proclamation 20-23.7.

Folder ADA Information


In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 (“ADA”), Public Utility District No. 1 of Grays Harbor County (Grays Harbor PUD) will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Employment:  Grays Harbor PUD does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA.

Effective Communication:  Grays Harbor PUD will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in Grays Harbor PUD programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures:  Grays Harbor PUD will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities.  For example, individuals with service animals are welcomed in Grays Harbor PUD offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity ofGrays Harbor PUD, should contact the ADA Coordinator as soon as possible but no later than 72 hours before the scheduled event.

The ADA does not require Grays Harbor PUD to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden. 

Complaints that a program, service, or activity of Grays Harbor PUD is not accessible to persons with disabilities should be directed to the ADA Coordinator.

Grays Harbor PUD will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

Tiffanee Parson
ADA Coordinator
Legal Department
Grays Harbor PUD
2720 Sumner Avenue
P.O. Box 480
Aberdeen, WA 98520
(360) 538-6384


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