The PUD has multiple COVID-19 Assistance Program for customers who need assistance paying their bills due to economic hardships resulting from the COVID-19 pandemic. Disconnects for non-payment and late fees are currently suspended per Governor's Proclamation 20-23.7.
Customer Service
For questions regarding:
- Service Billing Rates
- Customer Compaints and Concerns
- Service Disconnects
- Fee Schedules
- Street or Yardlight Malfunctions
- Bill Payment
- Payment Arrangements
- Project Help
- Senior Citizen / Disabled Discounts
- Voltage Checks