The PUD has multiple COVID-19 Assistance Program for customers who need assistance paying their bills due to economic hardships resulting from the COVID-19 pandemic. Disconnects for non-payment and late fees are currently suspended per Governor's Proclamation 20-23.7.

Customer Service

For questions regarding:
  • Service Billing Rates
  • Customer Compaints and Concerns
  • Service Disconnects
  • Fee Schedules
  • Street or Yardlight Malfunctions
  • Bill Payment
  • Payment Arrangements
  • Project Help
  • Senior Citizen / Disabled Discounts
  • Voltage Checks