The PUD has multiple COVID-19 Assistance Program for customers who need assistance paying their bills due to economic hardships resulting from the COVID-19 pandemic. Disconnects for non-payment and late fees are currently suspended per Governor's Proclamation 20-23.7.

Grays Harbor PUD will remove trees that are directly under, or so close to our energized primary lines that they may pose an electrical hazard, or are unlawful for an otherwise qualified contractor to remove. Branches and chips will be hauled away, and large pieces of wood may be left for the owner’s use. Trees close to power lines that are severely leaning, dead, decayed, or pose a hazard to power lines may be removed by Grays Harbor PUD. We reserve the right to refuse removal of any tree that may be safely removed by a qualified tree worker when no electrical hazard exists or there is not possibility of damage to the electrical system.

Trimming for services to residences and private lights is the responsibility of the customer. Grays Harbor PUD will trim branches and limbs that in the PUD’s opinion pose a potential hazard, to clear them from service wires that run from pole to pole, including the first ten feet of service wire from the power pole to the residence. Grays Harbor PUD will not remove trees or large branches. In order to reduce the risk of electrical hazards, Grays Harbor PUD will drop your service wire and reconnect it after your qualified contractor has completed their tree work. There is no charge for this service, but 48 hours advance notice is required to schedule crews.

If a customer damages District equipment while removing trees or vegetation, the homeowner will be financially responsible for the cost to repair those damages. The estimated minimum cost for a two-man service crew to repair a service line during regular work hours is $145; and if that crew is called out after hours or on weekends, the estimated minimum is $235. Should the felled tree result in damage to the District’s primary line and/or associated equipment, the repair cost could amount to several thousand dollars. In the long run, it is prudent to call the PUD for assistance if the problem tree is in close proximity to District power lines.

Except for services to residences as described above, Grays Harbor PUD will trim all trees and vegetation around energized power lines, fiber optic cables, utility poles and pad mount transformers. It is important to keep alleys and right of ways clear of plants and debris, so crews may perform maintenance or emergency functions safely. Trees that are trimmed next to distribution lines are done so in a manner that will provide proper clearances, promote growth away from power lines, and leave the customer with a well-trimmed tree. Grays Harbor PUD contract crews follow I.S.A. and ANSI standards for pruning where possible. Unfortunately, some species are not suitable around power lines and continued trimming on these types of trees may not always look appealing.

Grays Harbor PUD strives to maintain sufficient line clearances, but due to weather conditions, tree vigor, species type, and a number of other variables, some trees may reach our primary distribution before their next scheduled trim cycle. If you have a tree or know of one that has grown into the power lines, or feel the tree is dead, decaying, or presents a hazard to the electrical system, call Grays Harbor PUD at 360-538-6284. A tree work request form will be filled out. An inspector will be sent to examine the tree and its position relative to our power line and determine the best course of action. Should a tree need to be removed, an owner removal card will be left for you to sign. Grays Harbor PUD prioritizes each request with emergency and hazardous situations taking precedence. Your tree requests are important to us. Please be patient, and your concerns will be addressed.

If you need more information, please call Grays Harbor PUD at 360-538-6284.