The PUD has multiple COVID-19 Assistance Program for customers who need assistance paying their bills due to economic hardships resulting from the COVID-19 pandemic. Disconnects for non-payment and late fees are currently suspended per Governor's Proclamation 20-23.7.

The Grays Harbor Public Utility District’s reputation for reliability is growing.  The PUD is one of 184 of the nation’s 2,000 public power utilities and one of four in Washington to earn the Reliable Public Power Provider (RP3) designation from the American Public Power Association for providing their customers with the highest degree of reliable and safe electric service.

  “This is a district-wide honor.  Providing our community with reliable, quality services is a huge responsibility and it’s one that everyone at the Grays Harbor PUD takes seriously,” said General Manager Dave Ward.  “We have made great strides over the last year to ensure that we have a system that our customers can rely on and this designation is much appreciated recognition of that fact.”

The RPdesignation recognizes public power utilities that demonstrate proficiency in four key areas: reliability, safety, workforce development and system improvement.  The criteria within each category are based on sound business practices and represent a utility wide commitment to safe and reliable delivery of electricity.

This is the second consecutive RP3 designation for the Grays Harbor PUD, which was also honored for the 2012-2014 period.  The designation is the second piece of good news concerning system reliability that the PUD has announced this year.  In February, the district released a report on system reliability indicating that the total number of power outages were down in 2013.