The PUD has multiple COVID-19 Assistance Program for customers who need assistance paying their bills due to economic hardships resulting from the COVID-19 pandemic. Disconnects for non-payment and late fees are currently suspended per Governor's Proclamation 20-23.7.

Olympic Stadium in Hoquiam is the site of a newest mobile hotspot installed by the Grays Harbor PUD and other partners.   Users can either walk or drive into the parking lot of the Cherry Street landmark, choose the “homeworkhub” Wi-Fi network on their mobile device and receive free access to the PUD fiber network for business, school and a host of other needs.

In all, the PUD has installed six mobile hotspots located throughout Grays Harbor.  The sites can be found at:

McCleary City Hall, 100 South Third St.

Satsop School, 853 Monte Elma Rd.

Wishkah School, 4640 Wishkah Rd.

Oakville School District, 105 School St.

Quinault School District, 6130 US Highway 101, Amanda Park

Olympic Stadium, 101 28th St., Hoquiam

Equipment for the four sites has been provided to the utility free of charge by the Information Technology Disaster Resource Center, a private, industry funded disaster relief organization while the bandwidth is being offered by Northwest Open Access Network (NoaNet).