The PUD has multiple COVID-19 Assistance Program for customers who need assistance paying their bills due to economic hardships resulting from the COVID-19 pandemic. Disconnects for non-payment and late fees are currently suspended per Governor's Proclamation 20-23.7.

As part of a study on internet service and an attempt to expand service in rural Grays Harbor County, the Grays Harbor PUD and its partner Magellan Advisors is conducting a study of internet availability at locations in your area. We need to know about internet access and use by households and organizations so we can help make sure everyone has the services they need. You can help by taking a few minutes to complete a survey on your communities internet service.


Please complete this survey if you choose and/or pay for services for your home or work location. If that is not you, please ask the person who does these things to complete this survey. Provide information about your primary residence or organization's main location in the area. If you work from home, please complete the survey only for your household.

If the location for which you are completing this survey has broadband, use a computer directly wired to your internet connection.

If the location does not have broadband you may complete this survey from any internet connected device, or you can request a printed survey form by contacting us at surveys@magellan-advisors.com.

Answer all questions to the best of your knowledge but don't worry about getting answers exactly right. If you're unsure about an answer just make an estimate. A good guess is better than a blank answer.

The URL is https://survey.alchemer.com/s3/6170978/Grays-Harbor-Internet-Survey