The PUD has multiple COVID-19 Assistance Program for customers who need assistance paying their bills due to economic hardships resulting from the COVID-19 pandemic. Disconnects for non-payment and late fees are currently suspended per Governor's Proclamation 20-23.7.

The Grays Harbor PUD has received a clean report from the Washington State Auditor’s Office (SAO).  In a report delivered to the Board of Commissioners and PUD staff, the SAO reported that the PUD accountability and financial audits for the period of January 1 to December 31, 2020, resulted in no findings and found that the utility was in compliance with state law and its own policies.

“This is exactly how you want an examination of a utility’s financials to go,” said PUD Board of Commissioners Vice President Jon Martin. “As a public entity, the first responsibility is to the customers. They have to know they can trust that their PUD is being operated correctly. This report delivers that message.”

The accountability portion of the audit examined the PUD’s procurement, cash receipting, accounts receivable, customer assistance programs and compliance with the Open Public Meetings Act.  The financial audit looked into the internal financial controls of the utility and compliance with state law and contract agreements. The SAO reports on the examinations found “...no concerns or material weaknesses and zero areas of noncompliance.”

“I’m not surprised by this result,” said Board Secretary Dave Timmons. “This is what the board has come to expect from our accounting department and what our customers expect and deserve.”