Telephone scammers are again targeting Grays Harbor PUD customers, threatening to shut-off their power if payments are not immediately made on accounts that they claim are delinquent. PUD Customer Service staff have received several calls from commercial customers reporting they had been contacted by callers claiming to be with the PUD and demanding immediate payment.
“If you receive a call from someone claiming to be with the PUD, call our customer service office to verify your account status before you make any payment,” said Customer Service Manager Katy Moore. “These scams only work when people volunteer their personal information.”
Recipients of such fraudulent phone calls and mailings should under no circumstances agree to send money to the callers or give them bank account, credit card or other information. Rather, they are advised to contact PUD Customer Service at 360-532-4220 to verify the claim and to contact the office of their local law enforcement agency.