Telephone scammers are trying a new tactic in their efforts to gain personal information from Grays Harbor PUD customers.  PUD Customer Service has received reports of callers contacting customers, claiming to represent the PUD and offering a gift card in exchange for completing a survey on their home security system.

“The PUD has not agreed to or offered such a survey and customers who receive these calls should under no circumstances give out information on their homes or personal finances,” said Communications and Government Relations Director Ian Cope.  “This is just another method to try to scam customers by gaining access to their homes, bank accounts and personal information.

In the past, PUD customers have received several waves of calls from people claiming to represent the PUD and threatening to shut off their power if they did not receive immediate payment on reportedly overdue account balances.

“Customers need to remember that these scams only work when you give out your personal information,” said Cope.

Recipients of such fraudulent phone calls and mailings should under no circumstances agree to send money to the callers or give them bank account, credit card or other information. Rather, they are advised to contact PUD Customer Service at 360-532-4220 to verify the claim and to contact the office of their local law enforcement agency.

Our mission: Serve our community with high value utility services at the lowest practical cost.

Hours of Operation: Weekdays 8:00-5:00
PO Box 480
2720 Sumner Ave
Aberdeen, WA  98520
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