The PUD has multiple COVID-19 Assistance Program for customers who need assistance paying their bills due to economic hardships resulting from the COVID-19 pandemic. Disconnects for non-payment and late fees are currently suspended per Governor's Proclamation 20-23.7.

The Grays Harbor PUD Board of Commissioners today approved changes in the structure of the upper management at the District. The new structure calls for four Chief Officers reporting directly to the General Manager, with each overseeing the operation of different areas of the District. Under the old structure, various department heads and supervisors reported either to the General Manager or to the Assistant General Manager. The Assistant General Manager position is eliminated in the new system.