Scammers are renewing their phone calls to Grays Harbor PUD customers, threatening to shutoff power if payment is not made on accounts they claim are overdue.  In the last week, the PUD has been notified by multiple customers that they had been contacted by phone and that in some cases, the incoming calls appear to be from the utility.

“The bad news is that the scam calls are still being made.  The good news is customers are calling the PUD to check their accounts rather than handing money or information over to the scammers," says Customer Service Supervisor Megan Warner.  "If you get an email or phone call threatening to shut off your power or containing account information you think is suspicious, call the PUD Customer Service office to report the call and to check on your account status.  These scams only work when you volunteer your personal information.”

Recipients of such fraudulent phone calls should under no circumstances agree to send money or give bank account, credit card or other personal information. Rather, customers are advised to immediately contact PUD Customer Service at 360-532-4220 to verify the claim.

As part of a study on internet service and an attempt to expand service in rural Grays Harbor County, the Grays Harbor PUD and its partner Magellan Advisors is conducting a study of internet availability at locations in your area. We need to know about internet access and use by households and organizations so we can help make sure everyone has the services they need. You can help by taking a few minutes to complete a survey on your communities internet service.

The Grays Harbor Public Utility District is notifying customers in Lake Quinault of a brief planned power outage impacting 19 customers on the North Shore Road.  The outage will begin at 10:00 AM on Tuesday, February 9th and is expected to last until noon and will effect customers from 490 to 1270 North Shore Road.  All impacted customers will receive a notification phone call from the PUD.

The outage is part of an ongoing project by the PUD to conduct system maintenance and replace aging poles.

In preparation for this outage, customers are advised to take precautions with any electronic equipment such as computers, televisions, and microwaves by unplugging those items.  You should leave them disconnected until after the power has been fully restored. 

The outage duration of two hours is only an estimate and power could be restored at any time as work is completed.  Therefore, it is not safe to do electrical work or repairs during that period.

The Grays Harbor PUD has selected Magellan Advisors to conduct a broadband feasibility study that will explore the options for bringing high-speed internet service to communities along Highway 12 in East Grays Harbor County. The study will forge a path for improving connectivity and digital equity in the communities of Oakville, Porter, Malone, Cedarville, South Elma, and the Confederated Tribes of the Chehalis Reservation.

For the fifth consecutive time, the Grays Harbor PUD has been found to be in compliance with the energy conservation requirements of the Energy Independence Act.  In an examination by the Washington State Auditor’s Office, it was reported that for the 2018-19 biennium, the PUD acquired “at least 14,708 MWh of energy conservation savings, exceeding the Commissioner-adopted 2018-2019 target of 12,790 MWh.”

Passed by the voters in November of 2006, the Energy Independence Act requires utilities with more than 25,000 customers to meet targets for renewable energy and energy conservation.  Working with residential, industrial and commercial customers, the PUD Energy Services staff help achieve conservation goals by identifying areas where equipment and structural improvements or better energy practices can contribute to more efficient energy use and cost savings.

“I’m just very proud of Melinda James-Saffron and our Energy Services Department for all the work they put into this,” said PUD Board President Russ Skolrood.  “For me, the real benefit of this is to our customers.  If we can help them to save money and get the most out of the energy they are using while being in compliance with the EIA, that makes it a worthwhile program.”

The PUD was complimented by the Auditor’s office for their cooperation and working within requirements of the COVID-19 response.

“It went very smooth and I really appreciate the effort,” said Program Manager Tom Bernard.